Frequently Asked Questions

Everything you need to know about shopping with Access Denied.

What is the standard shipping timeframe?

We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days domestically, while international shipping can take 7-14 business days depending on your location.

How do I return an item?

If you are not satisfied with your purchase, you can return unworn items with original tags within 30 days of delivery. Visit our returns portal to generate a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.

How do I know which size to order?

Every product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Can I track my order in real-time?

Yes. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Do you offer international shipping?

Yes, Access Denied ships to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your destination.